Job Arch, Od And Strategic Workforce Planning Head

One of the TOP banks in S,A, is seeking an experienced individual to head up the OD, Job Arch and strategic workforce planning team, with a focus on service delivery.Qualifications and experience:Masters' degree - Business Psychology11 Years' and up experience within OD, Job Arch and strategic workforce planningMust have experience within customer serviceDigital service delivery exposureProcess Re-engineering exposureClear criminal recordClear credit recordGreat track record as reference checks will be conducted upfrontSkills:Organizational designWorkforce planningService managementProcess engineeringStakeholder managementCommunicationReport writingLeadershipStrategicProblem solvingResults drivenGlobal insightsBusiness AcumenMachine learningData analysisJob performance areas:Increase employee experienceDrive continuous improvementProvide insights for product visionsPartnering with product owners
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