Job Arch, Od And Strategic Workforce Planning Head

Job Opportunity One of the TOP banks in S,A, is seeking an experienced individual to head up the OD, Job Arch and strategic workforce planning team, with a focus on service delivery.

Qualifications and Experience: Masters' degree: Business Psychology Experience: 11 years and up within OD, Job Arch and strategic workforce planning Proficiency: Agile methodologies / project or programme management Experience: Must have experience within customer service Exposure: Digital service delivery Exposure: Process Re-engineering Clear criminal record Clear credit record Track record: Great track record as reference checks will be conducted upfront Skills: Organizational design Workforce planning Service management Process engineering Stakeholder management Communication Report writing Leadership Strategic Problem solving Results driven Global insights Business Acumen Machine learning Data analysis Job Performance Areas: Increase employee experience Drive continuous improvement Provide insights for product visions Partnering with product owners
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