Jnr Claims Admin Administrator

Minimum requirements: At least 2 years' experience in non-motor claims handling in a Call Centre environment in the Insurance IndustrySpecialist knowledge and skills with regards to Insurance policies/proceduresExcellent telephonic service abilityComputer literateRoles and ResponsibilitiesDelivering excellent client service from first notification of loss to claims closureRecording claim information including details about loss, date and informing client of requirements and next steps.Ensuring that claims are processed in an accurate and timely manner, mitigating claims cost in accordance with policy guidelinesProviding client service to clients regarding claim status updates and progress reports.Answer telephonic and e-mail queries from clients and stakeholders.Risk management awareness and understanding.Reviewing records and other documentation to determine the validity of claims.Review rejections and draft rejection letters to be signed off by the Underwriter and send to clientBuild, maintain and manage relationships with stakeholders.Consultant: Zanett van Wijk - Dante Personnel Pretoria Faerie Glen