Key Responsibilities Release Planning and Coordination Develop and maintain detailed release schedules and plans, incorporating inputs from development, testing, and operations teams. Coordinate release activities and resources to ensure successful software deployments. Utilise Jira to track release progress, manage issues, and communicate updates. Process Management: Establish, implement, and manage release processes for code through development, test, and production environments using Jira. Create and maintain documentation of release processes, roles, and responsibilities. Communication: Serve as the primary point of contact for release communications between development, QA, operations, and other stakeholders. Provide regular status updates on release progress, issues, and risks through Jira dashboards and reports. Risk Management: Identify, document, and mitigate risks associated with the release process. Ensure comprehensive impact analysis and risk assessments are conducted for each release cycle. Quality Assurance: Ensure that all releases are thoroughly tested and validated at each stage of the release process. Collaborate with QA teams to develop and implement effective testing strategies. Deployment: Coordinate and manage the deployment of software releases, ensuring minimal impact on service availability. Oversee post-release activities, including the collection and documentation of lessons learned. Continuous Improvement: Continuously refine and improve release management processes, leveraging Jira and other tools to enhance efficiency. Promote the adoption of best practices in release management and automation. Experience: 5 years of experience in software release management, configuration management, or a related field. Extensive experience with Jira, including configuration, workflow management, and report generation. Proven experience in a DevOps environment is highly desirable. Certifications: ITIL Foundation or other relevant certifications are a plus. Jira Administration certification is highly desirable.