Quro Medical (QM) is a digital health company offering Africa's first tech-driven Hospital at Home and Remote Patient Monitoring, using health technology to analyse real-time data to monitor patient health. We are building the largest virtual hospital on the continent, delivering world-class healthcare at lower costs. At Quro Medical, we are reimagining the future of healthcare, saving lives, and enhancing patient care. What makes us different? Our care model prioritises quality, allowing our healthcare providers to deliver exceptional care. We provide unparalleled opportunities for clinical and leadership growth, offering a level of stability that is second to none. Our healthcare providers receive unwavering support to practice at the peak of their scope of practice, enabling them to fully utilise their skills and expertise. We are making a significant impact on a national scale while preserving the culture and sense of community. Our culture thrives on clinical innovation and transformation, fostering an environment where new ideas and approaches are embraced. Your exceptional performance will be rewarded and recognised in an environment that challenges you and provides clear guidance for success in your role. Additionally, we offer development opportunities for those interested in exploring other positions within the organisation. Role Overview: We are seeking highly skilled and compassionate Clinical Associates to join our dynamic team at our state-of-the-art Command Centre. As a Clinical Associate you will provide virtual care services to patients, with occasional home visits as necessary. This is an exciting opportunity to make a significant impact in the field of healthcare and contribute to the advancement of telemedicine. Responsibilities: Provide high-quality virtual care services to patients through video and telephonic consultations utilising our advanced telehealth platform. Conduct thorough medical assessments, diagnose and treat acute and chronic illnesses, and review medications following established protocols and guidelines. Utilise your clinical knowledge and experience to offer patients evidence-based medical advice and recommendations. Collaborate with a multidisciplinary team of healthcare professionals, including medical doctors, nurses, and support staff, to ensure coordinated and comprehensive patient care. Document patient encounters accurately and timely in the Quro Medical Insight Platform our dynamic electronic medical record (EMR) system, adhering to relevant privacy and confidentiality regulations. Maintain open communication with patients, addressing their concerns and providing education and guidance regarding their health conditions and treatment plans. Perform occasional home visits to patients requiring in-person assessments, treatments, or follow-ups, ensuring adherence to infection control protocols and safety guidelines. Stay updated with the latest advancements in telehealth, hospital at home and clinical medicine, attend regular training sessions, and participate in quality improvement initiatives. Requirements: Bachelor of Clinical Medical Practice (BCMP) with active registration with HPCSA. 1-2 years of experience. Strong knowledge of evidence-based medicine and ability to apply clinical guidelines appropriately. Experience with telehealth platforms and virtual care delivery is highly desirable. Excellent communication skills, both verbal and written, with the ability to convey complex medical information clearly and compassionately. Demonstrated ability to work independently and collaboratively in a fast-paced, technology-driven environment. Flexibility to work occasional evenings, weekends, and holidays as per operational requirements. Valid driver's license and access to a reliable vehicle for home visits, if required. Ability to work collaboratively as part of a multidisciplinary team, supporting clinical staff and contributing to a positive work environment. Excellent interpersonal skills and the ability to build rapport with colleagues, patients, and external stakeholders. Willingness to assist and support others, adapt to changing circumstances, and contribute to team goals. What we offer: We have a competitive compensation package. We have learning and development opportunities, a dynamic and inclusive work culture. If you meet the above qualifications and are looking for a challenging and rewarding opportunity, we encourage you to apply.
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