Job title : Java Development Team Leader (Randburg)
Job Location : Gauteng,
Deadline : December 28, 2024
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Job Description To lead a team of developers on technical projects to ensure that quality and delivery is enforced through code conventions and policies Provide input into the budgeting process and monitor utilisation for the financial year according to the operational plan Produce or review budget reports to make sure they accurately reflect work activity Ensure financial documentation is maintained to support accurate record keeping and future legislative requirements Escalate potential budget risks that may lead to increased costs or financial losses Present work proposals on planned activities that will require financial resources Allocate and approves expenditure Collate, analyse and evaluate data and information to forecast expenditure and cash flow trends and make recommendations to improve budget Ensure full understanding of customer needs to deliver a quality service Ensure customer service solutions are aligned to the business operational plan; Organisational values and service standards Communicate how customer service solution will be implemented and secures buy-in Ensure product knowledge and advice is technically accurate and provide customers with relevant information to keep them informed of products and service options Ensure resolution of customer queries and complaints timeously and ownership of issues Analyse customer feedback to help improve customer service Propose ideas to improve customer service Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in Engage in cross-functional relationships to obtain and to provide work support Improve business decisions by providing accurate and reliable business intelligence (information) together with analysing trends and data Provide regular reports on delivery of services against agreed service level agreements and in terms of overall customer targets Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities Implement, monitor and control business processes according to quality standards; policy; and compliance and governance requirements in area of accountability Ensure the development, alignment, mapping and implementation of end-to-end processes aligned to the customer journey map Research, enable and consult on improvements and opportunities to harness technology and platform enablement Review existing processes and suggest innovative ideas to improve and streamline processes to drive efficiencies and minimise redundancy Monitor customer feedback reports and align processes to maximise efficiencies Understand competencies and skills required for own and employee's development and performance Identify development needs and select effective solutions to address own and employee development needs Ensure that each employee prepares a personal development plan that is implemented and reviewed as required Provide on the job coaching and guidance Promote teamwork and inclusivity amongst team members and demonstrates behaviours that respect diversity Partner and collaborate with team members to achieve team success Share information and knowledge that benefits the team Participate and contribute to a development culture where information regarding successes, issues, trends and ideas are actively shared Build and sustain collaborative working relationships with relevant peers and stakeholders to achieve productivity synergies Participate in specialist communities of practice and contribute positively to own and organisational knowledge improvement
Tech Stack Java Springboot Docker Jenkins Kafka Camunda
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