Being a Technical Consultant often requires a balance between technical expertise and the ability to understand and address the unique challenges and objectives of each organization. Adaptability, problem-solving, and collaboration skills are equally important for success in this role. Work experience must include 5 years + of enterprise ITSM application deploymentPrevious professional services experience is preferredStrong SQL ExperienceSQL Reporting Services ExperiencePerformance configuration and TuningCustomized report developmentGeneral Support and TroubleshootingIT related qualificationExcellent communication skillsAnalytical thinkingPeople skillsMicrosoft Office proficient: Excel, Word, TEAMS, PowerPoint, OutlookProblem Solving: Focus on solving specific technical issues or challenges for clients in the form of assigned support tickets, service requests or projects.Install, implement, configure, upgrade, or troubleshoot technology solutions. Client Interaction:Interact with clients to understand their needs, provide technical recommendations, and help with project implementation. Technical Expertise:Expected to have expertise in a specific technology or domain. Implementation:Responsible for implementing technical solutions, ensuring they work as intended, and troubleshooting any issues that arise during the implementation process. Documentation:Create documentation for the implemented solutions and customizations, which may include system configurations, user guides, and best practices. Collaboration:Collaborate with other team members and Project Manager, to deliver technical solutions. Courses and Certifications:Keep up to date on changes and updates in domain of expertise.Keep all vendor required certification up to date on supported areas.ITIL certification Complete all minimum required Udemy certification for a Technical Consultant:Soft skills for Technical ProfessionalsBusiness EtiquetteCommunication skillsEmotional IntelligenceBusiness Writing for Technical ProfessionalsProject Management for Technical ProfessionalsRequirement gathering workshop/Business AnalysisAbility to communicate effectively, both orally and in writing, internal and with customersExpert technical knowledge and skillsAbility to work both independently and in a team environmentPro-active self-starterCustomer centric approachAppropriate Internal incidentSalary: R Job Reference #: 1145908