Qualifications & Skills Required:Relevant IT Degree or Diploma.Proven hands-on experience with the following technologies is an advantage:MS Server 2016, 2019, and 2022SQL Server 2014, 2017, and 2019MS IIS 8, 8.5, and 10Routing and switching, particularly with MikrotikUnified Threat Management (UTM) solutionsIT security protocols and best practicesRemote Desktop Protocol (RDP), Remote Apps, and Remote Desktop environmentsVirtualisation technologies (VMware, Hyper-V, etc.)Office 365 suite (setup, administration, troubleshooting)Strong problem-solving and analytical skills with meticulous attention to detail.Ability to work independently and prioritize tasks effectively.Excellent communication skills to interact with internal teams and customers professionally.Must have own transport and be willing to travel to local customer sites.Key Responsibilities:Provide technical support and troubleshoot internal and external customer infrastructure.Manage and support MS Server environments (2016 / 2019 / 2022).Offer assistance with deploying, configuring, and managing Office 365 applications and services.Provide desktop support for hardware, software, and operating systems.Ensure the operational efficiency of IT systems and infrastructure, addressing any issues promptly and professionally.Maintain and troubleshoot various network devices and components.Assist with the setup and configuration of virtualisation technologies.Regularly monitor, maintain, and optimize client systems for peak performance.Travel to customer sites as required for on-site support and installations.Core Competencies:Self-starter with a proactive attitude and the ability to work independently.Strong analytical mindset and problem-solving capabilities.High level of accuracy and attention to detail.Ability to work under pressure and meet deadlines.Mature and responsible, with excellent organizational skills.Ability to handle stressful situations with composure and professionalism.Apply now!Salary: R Job Reference #: 1145969