It Technician

Key Responsibilities: Hardware & Networking: Maintain corporate infrastructure, including network connectivity, Active Directory, Exchange, backups, and both Mac OS/Windows OS support.Server Support: Administer Active Directory, Exchange/Office 365, server backups, VOIP PABX, and surveillance systems.General IT Support: Provide timely resolution for internal IT issues, communicate effectively with staff, and assist with software and hardware troubleshooting.Asset Management: Manage IT inventory, assist in procurement, and ensure proper use and care of IT equipment. Core Competencies:Strong communication and teamwork skillsLeadership: Positive attitude, flexibility, and high standards of performanceContinuous learning and development, with a focus on improving performanceAbility to manage multiple tasks in a fast-paced environment Qualifications:Experience in IT support with Mac OS/Windows platformsSolid knowledge of networking, server administration, and IT securityFamiliarity with Exchange, Office 365, Active Directory, and VOIP systemsExcellent troubleshooting and problem-solving abilities *Only shortlisted candidates will be contacted*