It Technician

Job Title: Desktop Support TechnicianLocation: Northern Suburbs of Cape TownJob Type: Full-timeJob Description: We are seeking a skilled and experienced IT / Desktop Support Technician to join our IT team.
The ideal candidate will be responsible for providing support and troubleshooting for desktop and server environments.Skills:Great troubleshooting skillsOffice 365 Business / Teams / Sharepoint knowledgeRMM Software experienceCCTV & VOIP Knowledge will be beneficialPhysical installations of desktops, servers, routers, wifi AP's, etcQualifications:Proven experience as a Desktop Support Technician or similar roleStrong knowledge of Windows Desktop and Server operating systemsFamiliarity with hardware components and peripheral devicesExcellent problem-solving and troubleshooting skillsStrong communication and interpersonal skillsAbility to work independently and prioritize tasks effectivelyCertifications such as CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST) are a plusEducation:High school diploma or equivalentAssociate's or Bachelor's degree in Computer Science or related field is a plus
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