It Technician

MINIMUM REQUIREMENTS 3 - 5 Years Relevant Experience CompTIA A and CompTIA N Microsoft MCSA/MCSE Additional Networking Certifications would be advantageous Computer literate Strong written and verbal communication skills Manage all calls on helpdesk Manage and support desktop technicians Communicate with users and provide in-person support Troubleshoot and resolve technical issues Develop feedback reports on helpdesk to management ONLY short-listed candidates will be contacted.