JOB TITLE: IT TECHNICIANREPORTS TO: ManagerPURPOSE: To provide Hardware Maintenance, ServerMaintenance, Office Maintenance/Support andAuxiliary Technical Support Services to the WorldSports Betting Group
ESSENTIAL FUNCTIONS:
Hardware Maintenance: Ubiquiti Unifi Network Management setup and maintenance Fortinet IPSec/SSL VPN/Routing/Firewall Policy/DHCP setup andmaintenance Mikrotik Routerboard/CHR IPSec/Routing/Firewall Policy setupand maintenance Imaging and deployment of Raspberry Pis Installation, setup and management of Hikvision NVR andcameras Troubleshooting hardware issues of IT equipment Inverter system monitoring and error reportingServers & Maintenance: Creating and setting up virtual machines with VMWareVSphere/esxi Proactive Windows and Linux VM and Host maintenance Maintaining IIS webservers Synology NFS backups and data maintenance Both off and On premise Active Directory management Microsoft SQL database management Monitoring MySQL server status Monitoring message services Maintenance of SQL Databases Physical server maintenance at Data Centres Gambling 0800Services: FreePBX extension management / manage call recordings Cloudflare DNS / policy and rule management VOIP Phone / Microsip setup Smartermail SMTP mailbox creation and management
Microsoft 365 account administration Microsoft Exchange e-mail administration Branch infrastructure support (WiFi, network, PCs, cameras etc) Footage for security purposes New betting platform implementations (retail)Office Support: Assisting staff with IT queries related to their duties Assisting with website technical queries Anydesk remote support for all staff Sourcing IT equipment Branch management access (retail pages) Turfsport support (Wagering Software Moving events, archives,pending tickets etc) Smarttrack, livechat account creation, management andsupport Anti-Virus management and support
Office Maintenance: Microsoft Outlook SMTP account setup Microsoft Office setup Management and maintenance of all IT equipment Sourcing IT equipment Installation of new IT equipment User software installation IT software account management Setup of Desktop/laptop for new staff