Join W.A.V.E, a dynamic and innovative marketing services company, as an IT Support Technician - Onsite.
At W.A.V.E, we are committed to navigating the digital landscape with creative solutions that drive business growth and success.
As part of our dedicated team of experts, you'll play a crucial role in maintaining seamless IT operations, ensuring that our cutting-edge web design, UI/UX solutions, and SEO strategies are supported by robust technical infrastructure.
We value accountability, creativity, and determination, and we strive to foster an environment of belonging and boldness.
With a strong emphasis on innovation and excellence, you will have the opportunity to contribute to projects that enhance online presence and elevate brands.
If you are passionate about technology and eager to make an impact, W.A.V.E is the place for you.
Join us in building lasting relationships and delivering exceptional results.TasksProvide technical support and troubleshooting for hardware and software issues, ensuring minimal downtime for end-users.Install, configure, and maintain computer systems and networks in accordance with company policies and procedures.Collaborate with the IT team to ensure seamless operation and integration of new technologies and practices.Conduct regular system updates, backups, and security checks to safeguard data integrity and availability.Document and track issues, solutions, and technical procedures to enhance knowledge sharing and improve future support processes.RequirementsBachelor's degree in Information Technology, Computer Science, or a related field.Minimum of 2 years experience in IT support, with a strong understanding of hardware, software, and networking.Excellent problem-solving skills and the ability to troubleshoot complex technical issues efficiently.Strong communication skills, with the ability to explain technical concepts to non-technical users effectively.Proven track record of working collaboratively in diverse teams, demonstrating accountability and a commitment to delivering superior customer service.BenefitsCareer TrainingCompany cellphoneCompany laptopHome OfficeHome Office EquipmentRemote workJoin WAVE as an IT Support Technician - Onsite and elevate your career with a dynamic team dedicated to digital innovation and client success in marketing services.
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