It Technician

Are you passionate about technology and eager to make a real impact in a dynamic hospitality environment? We are looking for a skilled IT Technician to become a valuable part of our team and ensure seamless tech support at our hotel.
About the Role: As our IT Technician, you'll be the go-to expert for maintaining and supporting our hotel's IT systems. You'll play a crucial role in diagnosing and resolving technical issues, keeping our hardware and software running at peak performance, and enhancing the guest experience with reliable tech solutions.
Key Responsibilities:

Set up, maintain, and repair equipment to keep systems in top shape
Provide fast, effective desktop support to team members
Order and manage parts to ensure smooth operations
Respond to helpdesk tickets promptly and efficiently
Conduct preventive maintenance and document actions in Spiceworks
Support in-room entertainment, key card systems, and guest Wi-Fi connectivity

What We're Looking For:

Experience: Minimum of 1+ years in IT support, with at least 2 years specifically in Hospitality IT
Qualifications: Grade 12 (Matric), plus N+ and A+ certifications
Skills: Strong problem-solving abilities, excellent communication skills, and a good understanding of hardware, software, and network systems

This is a fantastic opportunity for someone with a hands-on, service-oriented approach who enjoys working in a fast-paced hospitality environment. Join us to build your IT career in a vibrant setting where no two days are the same!
Apply today and take the next step in your IT career with us in East London!

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