OverviewAn opportunity available for an IT Technician, based in East London.The duties of this role include ensuring ongoing maintenance and support of effective IT infrastructure, Network, Website, RIS, and PACS systems to meet business requirements in line with the IT Strategy and Company strategic objectives. Minimum Requirements/ExperienceGrade 12 / MatricCompleted Degree / Diploma in Information Technology (NQF 6 or higher) OR A+, N+, MCSE 2016 or MCITP2+ years' experience in: Networking, VOIP, FortiGate Firewalls, WS 2012/2016/2019 R2, DNS, AD, DHCP, DC, WSUS, Roaming Profiles, Group Policy, Print Server, Win 10 & Win 11Exposure to Office 365 and MS Office 2016 – 2021, Enterprise Anti-Virus softwareBasic understanding of: PRTG Network monitor, VEEAM Backup Server, ESXi 5.0/5.5. Freshdesk Ticketing System, TeamViewer and Anydesk VMWare and HyperV Configuration, Installation and AdministrationVirtualization and/or FortiGate Certification (advantageous)Literacy in MS Outlook and ExcelOwn reliable and insured transport, with a valid Driver's licenseAble and willing to travel Job RequirementsResponsible for ensuring effective quality management of the IT infrastructure, Network, Website, RIS, and PACS systemsResponsible for ensuring effective relationship building with internal and external stakeholders by participating in communication sessions and regularly follow-ups on relative IT issues and prioritiesResponsible for ensuring effective systems maintenance of IT infrastructure, Network, Website, RIS and PACS systemsReviewing data integrity, audits of data and testing systems on a continuous basisResponsible for ensuring system changes or enhancements are implemented to optimize system capabilityAbility to meet deadlinesEnsuring user efficiency by educating and training users on all IT systemsGeneral PACS Administration tasks on a day-to-day basisAny ad-hoc dutiesPosition Specific RequirementsAble to work overtime, afterhours, weekends, public holidays and be on a weekly call (due to the industry / sector)Able and willing to travelKey Competencies/SkillsProblem-solving, analysis and judgementFocused, Confident and energeticVerbal and written communicationWork under immense pressurePunctual and Ethical behaviourSelf-motivated and Time ManagementSolid and Logical troubleshooting skillsQuick Customer responsivenessOrganizational awarenessAbility to multitask and provide regular follow-up communicationWilling to help with anything and go the extra mile
