It Technician

Overview
An opportunity available for an IT Technician, based in East London.
The duties of this role include ensuring ongoing maintenance and support of effective IT infrastructure, Network, Website, RIS, and PACS systems to meet business requirements in line with the IT Strategy and Company strategic objectives.
Minimum Requirements/Experience

Grade 12 / Matric
Completed Degree / Diploma in Information Technology (NQF 6 or higher) OR A+, N+, MCSE 2016 or MCITP
2+ years' experience in: Networking, VOIP, FortiGate Firewalls, WS 2012/2016/2019 R2, DNS, AD, DHCP, DC, WSUS, Roaming Profiles, Group Policy, Print Server, Win 10 & Win 11
Exposure to Office 365 and MS Office 2016 – 2021, Enterprise Anti-Virus software
Basic understanding of: PRTG Network monitor, VEEAM Backup Server, ESXi 5.0/5.5. Freshdesk Ticketing System, TeamViewer and Anydesk VMWare and HyperV Configuration, Installation and Administration
Virtualization and/or FortiGate Certification (advantageous)
Literacy in MS Outlook and Excel
Own reliable and insured transport, with a valid Driver's license
Able and willing to travel

Job Requirements

Responsible for ensuring effective quality management of the IT infrastructure, Network, Website, RIS, and PACS systems
Responsible for ensuring effective relationship building with internal and external stakeholders by participating in communication sessions and regularly follow-ups on relative IT issues and priorities
Responsible for ensuring effective systems maintenance of IT infrastructure, Network, Website, RIS and PACS systems
Reviewing data integrity, audits of data and testing systems on a continuous basis
Responsible for ensuring system changes or enhancements are implemented to optimize system capability
Ability to meet deadlines
Ensuring user efficiency by educating and training users on all IT systems
General PACS Administration tasks on a day-to-day basis
Any ad-hoc duties

Position Specific Requirements

Able to work overtime, afterhours, weekends, public holidays and be on a weekly call (due to the industry / sector)
Able and willing to travel

Key Competencies/Skills

Problem-solving, analysis and judgement
Focused, Confident and energetic
Verbal and written communication
Work under immense pressure
Punctual and Ethical behaviour
Self-motivated and Time Management
Solid and Logical troubleshooting skills
Quick Customer responsiveness
Organizational awareness
Ability to multitask and provide regular follow-up communication
Willing to help with anything and go the extra mile

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