Listing reference: 018459
Listing status: Online
Apply by: 12 November 2024
Position summary Industry: IT & Internet
Job category: IT and Telecommunications
Location: Cape Town
Contract: Permanent
Remuneration: Market Related
EE position: Yes
Introduction An opportunity has become available for a Technical Specialist III within the IT Infrastructure team, reporting into the Technical Team lead.
Job description Purpose: Provide 3rd level support across the Clicks Group, ensuring a seamless service. Patch servers and endpoints, install software, and maintain IT systems as well as troubleshoot networks, servers and hardware.
Objectives: Management System Microsoft Server OS & Application installation and support OS, Server 2008, 2012, 2016, 2019, 2022 Hardware and software support Troubleshooting technical issues and managing problems Monitoring systems performance and taking corrective actions Liaising with 3rd party service providers Maintaining system and related business documentation Patch Management O365 management including license management. Microsoft Exchange 2016/2019, support and troubleshooting Maintain and support Microsoft System Centre Configuration Manager (SCCM), Patch management and package deployments VMware Experience and Hyper-V platforms. Server deployments, template management SCVMM Active Directory management and hardening Minimum requirements Essential Qualification: Matric / Grade 12 Relevant Degree/Diploma in IT Job-Related Experience: Minimum 8 years IT Support experience Active Directory experience Microsoft Azure and Azure Virtual Desktop experience MS Office 365 experience VMware, Hyper-V and other Hypervisors experience MS Windows 2012 Server 2016 Server, Server 2019 experience MS Exchange Server 2016, including Hybrid experience Microsoft Remote Desktop Services, management, 2012, 2016, 2019, 2022 experience Storage and Backup Technology experience Desirable: PAAS, IAAS, PIM to name a few. Linux, Kubinetics, RedHat Openshift experience required A and N Certification Microsoft Certification MCP/MCSA/MCSE/MCITP Job related skills: Strong problem solving and analytical skills Sound structured programming and solid technical skills Good communication and interpersonal skills Good documentation skills Must be dependable, use one's initiative; Determination and drive; Team player; Meticulous and logical thinker; Ability to learn quickly and share knowledge Ability to liaise with users at all levels Essential Competencies: Learning and Researching Delivering Results & Meeting Customer Expectations Adapting and Responding to Change Coping with Pressures and Setbacks Deciding and Initiating Action Working with People Presenting and Communicating Information Analysing
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