It Team Lead - Johannesburg - Lm Brown

Job Title: IT Team Leader – Infrastructure EngineerThis role oversees the overall availability and reliability of infrastructure to meet or exceed defined service levels, ensuring seamless operations.Main Responsibilities:Lead teams in Server Support, VMware Support, SAN/Array supportCarry out hardware diagnostics followed by physical repairCreate comprehensive documentation and innovate solutionsContribute to site-level project work and Data Center SpaceRequirements:Bachelor's degree in computer science, Information Technology, or related field (preferable)Relevant certifications such as VMware VCP, CompTIA Server+, Storage Skills or equivalent certifications (desirable)Strong background in IT/Data center skills/experience with SAN, Array, VMware, Server Support, CobITIn-depth understanding of networking protocols, routing, and switching conceptsExcellent problem-solving and troubleshooting skills with a systematic approach to issue resolutionEffective communication skills to collaborate with cross-functional teams and external vendorsAble to work under pressure in a fast-paced environment and prioritize tasks based on business needsMinimum 7 years' working experience4+ years' experience managing people in a technical environment4+ years' experience participating in on-call rotations, and providing a service that operates 24/75+ years' experience with computer hardware and data centers
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