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Location: Johannesburg, Gauteng, ZA, 2170
The main purpose of this position is to ensure that users can use software and hardware to complete their daily tasks. Help maintain computer systems and related equipment.
KEY PERFORMANCE AREAS (DUTIES & RESPONSIBILITIES):The key responsibilities of the position are as follows, but not limited to:
Technical support to users by responding to helpdesk tickets.Troubleshoot problems and guide clients to corrective steps.Installing new software and hardware and updating existing ones as needed.Assists with the installation, configuration, and maintenance of computers and other related equipment.Assists with the implementation of technology projects.Manage all IT assets.Performs miscellaneous job-related duties as assigned.Maintains and updates documents and records.Assists with testing and research initiatives and in the implementation of new technologies.To also ensure that their job goals are completed by striving for Quality, Trust and Security at all times.MINIMUM REQUIREMENTS:To be considered for this role under the "Yes4Youth" Learnership program, the following requirements are non-negotiable:
Ideal candidates should be unemployed at the time of contracting.Must qualify as Youth candidates and therefore must be between the age of 18 – 34.Must meet the definition of "Black People," as defined in the Broad-Based Black Empowerment Act 53 of 2003, as amended by Act 46 of 2013.Must not have previously participated in a "Yes4Youth" program.MINIMUM ACADEMIC QUALIFICATIONS:Diploma or Bachelor's Degree in Information Technology or similar qualification.
A+, N+, MSCE
CCNA is an added advantage.
PROFESSIONAL EXPERIENCE:Minimum of 2-3 years or more professional market-related experience in a similar role.
Ability to understand data.
Capable of building systems with MS Office and related.
KNOWLEDGE, SKILL & ABILITIES:Must possess strong IT acumen.
Must be a problem solver.
Has excellent customer service and interactive skills.
Is highly self-motivated and has the ability to work unsupervised.
Is computer literate and efficient in MS Office, Excel, and Outlook.
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