Join W.A.V.E, a dynamic and innovative marketing services company, as an IT Support Technician - Onsite.
At W.A.V.E, we are committed to navigating the digital landscape with creative solutions that drive business growth and success.
As part of our dedicated team of experts, you'll play a crucial role in maintaining seamless IT operations, ensuring that our cutting-edge web design, UI/UX solutions, and SEO strategies are supported by robust technical infrastructure.
We value accountability, creativity, and determination, and we strive to foster an environment of belonging and boldness.
With a strong emphasis on innovation and excellence, you will have the opportunity to contribute to projects that enhance online presence and elevate brands.
If you are passionate about technology and eager to make an impact, W.A.V.E is the place for you.
Join us in building lasting relationships and delivering exceptional results.
Tasks Provide technical support and troubleshooting for hardware and software issues, ensuring minimal downtime for end-users.
Install, configure, and maintain computer systems and networks in accordance with company policies and procedures.
Collaborate with the IT team to ensure seamless operation and integration of new technologies and practices.
Conduct regular system updates, backups, and security checks to safeguard data integrity and availability.
Document and track issues, solutions, and technical procedures to enhance knowledge sharing and improve future support processes.
Requirements Bachelor's degree in Information Technology, Computer Science, or a related field.
Minimum of 2 years experience in IT support, with a strong understanding of hardware, software, and networking.
Excellent problem-solving skills and the ability to troubleshoot complex technical issues efficiently.
Strong communication skills, with the ability to explain technical concepts to non-technical users effectively.
Proven track record of working collaboratively in diverse teams, demonstrating accountability and a commitment to delivering superior customer service.
Benefits Career Training Company cellphone Company laptop Home Office Home Office Equipment Remote work Join WAVE as an IT Support Technician - Onsite and elevate your career with a dynamic team dedicated to digital innovation and client success in marketing services.
About Us At WAVE , we are dedicated to helping businesses navigate the digital landscape with innovative solutions that drive growth and success.
Our team of experts specializes in web design, digital marketing, and tailored strategies that elevate brands and enhance online presence.
We believe in building strong, lasting relationships with our clients, understanding their unique needs, and delivering results that exceed expectations.
Whether you're just starting out or looking to scale, WAVE is here to guide you every step of the way.