Time left to apply: End Date: November 5, 2024 (3 days left to apply)
Job requisition ID: R24135
Job DescriptionHello Future IT Support Technician
Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now's the time to imagine your potential in a team where experts come together and ignite effective change.
Overview of the role: To perform onsite hardware, software, and peripheral updates and repairs in our organisation.The successful candidate will be based in Bloemfontein.You will be responsible for: Drive business profitability in the context of cost management through Information technology solutions.Increase operational efficiency and suggest solutions to enhance cost effectiveness.Deliver exceptional service that exceeds customers' expectations through proactive, innovative, and appropriate solutions.Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SMEs, project managers, and senior staff members.Ensure timely and effective response to IT Team Desktop user queries and problems.Manage IT service desk and incidents to provide efficient desktop support, aligned to SLA's and agreed standards.Minimise system downtime through proactive monitoring and planning.Maintain relevant systems to ensure integrity of data and functionality.Provision of an efficient administration service through careful planning and reporting.Support with the implementation of desktop projects or change programmes as required by business.Manage own development to increase competencies.Support peers and colleagues across IT functions through knowledge sharing.What you will need: 3 to 5 years experience in a similar role.We can be a match if you can: Strong communication, decision-making, and interpersonal skills.Good stakeholder engagement and management.Able to work under pressure.You will have access to: Opportunities to network and collaborate.Challenging work.Opportunities to innovate.Are you interested to take the step? We look forward to engaging with you further. Apply now! Job DetailsTake note that applications will not be accepted after the closing date indicated below. Closing Date: 05/11/2024
All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
About UsServing retail and commercial customers, FNB is so much more than a bank, offering life and short-term insurance, innovative savings and investment products, and a digital universe of solutions that help customers navigate challenges and opportunities of everyday life.
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