Job Title: IT Support Specialist – Centurion
Job Location: Gauteng, Centurion
Deadline: December 13, 2024
We are looking for technically skilled candidates with good problem-solving ability for the position of IT Support Specialist. The duties of an IT Support Specialist include being a reference point for all IT-related queries at the user level, responding to user needs in a timely manner, and ensuring the optimal running of all systems, among other technical duties. The IT Support Specialist is expected to display good interpersonal skills as they will interact with colleagues from various departments and executive levels. They are required to listen to the technical needs, understand problems, and implement solutions where applicable.
Qualifications and Requirements: IT-related qualification (A+, N+, MCSE certification)Basic knowledge of Windows Server, Active Directory, DHCP, DNSNetwork printer knowledgeAdvanced knowledge of Microsoft Office and day-to-day software3-5 years' experience in a similar role with evidence of work in an environment with more than 20 machinesResponsibilities and Duties will include: Installing and configuring hardware and software components to ensure usabilityTroubleshooting hardware and software issuesEnsuring electrical safety standards are metRepairing or replacing damaged hardwareSetting up employee profiles on our existing facial recognition softwareServer support and maintenance (both online and offline)Upgrading the entire system to enable compatible software on all computersInstalling and upgrading anti-virus software to ensure security at the user levelImplementation and maintenance of firewallsPerforming tests and evaluations of new software and hardwareProviding support to users and being the first point of contact for error reportingEstablishing good relationships with all departments and colleaguesWill report directly to the group IT ManagerConducting daily backup operationsManaging technical documentationSetting up and maintaining office printersAdditional Information: Remuneration: Market-related (Depending on qualifications and experience)Availability: Immediate (Advantageous)Contract period: PermanentNon-EE position
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