It Support & Helpdesk Technician

Johannesburg, South Africa | Posted on 05/11/2024
Founded in 1934, Browns is a family-owned jeweller that crafts the finest diamond jewellery in South Africa.
We focus on classic, timeless and sophisticated designs, making us an iconic brand with a rich heritage.

We pride ourselves on offering quintessentially South African designs, crafted by South Africans for South Africans and the rest of the World.
Job DescriptionWe have a great job opportunity for an IT Helpdesk and Support Technician to join our team in Craighall, Johannesburg.
If you have four years or more experience in helpdesk support, this job could be perfect for you!
Duties and Responsibilities Remote or on-site support that may include travelling.Network and Security support.Build, configure and repair computer hardware and other devices.Troubleshoot to determine the best solution based on a problem presented by a user.Installation and configuration processes.Installing and configuring Windows 8, 10.Requirements3 years experience providing first-line technical support to customers via phone, email, or in-person onsite support.A+ qualification would be a plus (depending on the candidate's experience) to show that the candidate understands the basics of hardware & software.
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