It Support Durban

Details of the offer

Duties & ResponsibilitiesManage in house software ORV/LMSAn Understanding of Basic SQL and application of DB concepts and best practices.Proficiency with TSQL.Assisting with the installation of Hardware (Label Printers and scales) as required.Assisting with User training, guidance, and support to resolve issues.Supporting the roll-out of new applications.Level 1 Support.Maintaining Ticket SLA.Testing and provide feedback of new system enhancements.Occasional travel to customer sites may be required.Maintaining Master Data.Working Stand-by afterhours and weekendsDesired Experience & QualificationMatric or NQF equivalentDegree/ Diploma/ Certification in Information Technology or related studies preferable.1– 3 years working experience in IT helpdesk environment.SQL Knowledge.Exposure to a logistics/retail working environment would be an advantage.Knowledge of remote software (RDP, TeamViewer etc.)Ability to follow predefined procedures and escalate timeously to the Security Manager where required.Ability to meet deadlines and complete daily tasks within SLA timeframesAbility to use knowledge base resources to resolve problem.Driver's license and own carFluent verbal and written English communication skills.Ability to analyze and resolve problems.Ability to multitask and prioritize.Customer service orientated.Strong team player, with the ability to work independently.Consistent, prompt delivery of often common or repetitive tasksRespect the importance of confidentiality.Excellent attention to detailQuickly able to learn, leverage and incorporate new technology and methodologies on own initiative.Ability to adapt to change.Ability to work under pressure.
#J-18808-Ljbffr


Nominal Salary: To be agreed

Source: Whatjobs_Ppc

Requirements

Senior Systems Support (Supply Chain & Logistics) Mr Price Group

Job Overview We're looking for a software support whiz to add value to our Supply Chain technology team! Key Responsibilities Ensure the timeous and effecti...


From Mr Price - KwaZulu-Natal

Published a month ago

Service Desk It Technician - Durban

RequirementsGrade 12 Senior CertificateCurrent A+ and N+ or equivalent Certification2+ years of industry-relevant Experience in email/phone/onsite troublesho...


From The Skills Mine - KwaZulu-Natal

Published a month ago

Technical Service Administrator #Smallmachinary #Syspro #Liason

Role is based in Pinetown.MUST BE AFRIKAANS & ENGLISH BI-LINGUAL!Well established and stable company.This is a volume quiet environment and steady work pace....


From Performability Recruitment - KwaZulu-Natal

Published a month ago

Senior Customer Engineer - Server Focused It

Job Requirements:3-6 years minimal IT experience2 years minimal experience in an enterprise server environment with administration and problem resolution of ...


From Yellosa - KwaZulu-Natal

Published a month ago

Built at: 2024-11-06T01:48:08.395Z