It Support Consultant

Proven working experience in IT support services or relevant experienceExcellent knowledge of technical management, and of computer hardware/software systemsSufficient understanding of the following technologies to allow for first line trouble shooting:SharePointMCOPZscalerHikeVisionHands-on experience with computer networks, network administration and network installationSolution orientated, and insightful with the ability to take initiativeGood time management and administrative skillsHonesty, integrity and a customer centric disposition, viewing both the organization and users as clientsResponsibilities:Provide support and troubleshooting for the clients current ICT environment.Respond to end user queries and requests.Plan, organize, control and evaluate IT and electronic data operations.Ensure implementation of the organisations policies and standards are adhered to with respect to infrastructure, systems and data.Coordinate and oversee vendors with respect to security of data, network access and backup systems.Coordinate future installations and implementations.Identify problematic areas and advise on suitable solutions.Preserve assets, information security and control structures.
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