Time left to apply: End Date: October 23, 2024 (6 days left to apply)
Job Requisition ID: R23346
Job Description
To design and maintain the organisation's solutions architecture and applications.
To ensure all solutions best practices, standards, and processes are enforced through the solutions governance process within RMB projects and maintenance environment.
Manage budgets and forecasts and ensure delivery of budgeted items.
Build and maintain professional working relationships with all stakeholders displaying excellent abilities to initiate dialogue, listen, advise, influence, and negotiate to achieve win-win outcomes.
Initiate meetings with key stakeholders to track progress, manage expectations, and ensure stakeholder requirements are delivered.
Preserve relationships despite airing conflicting views and seek mutual gains when addressing conflicts.
Anticipate consequences and adapt problem-solving based on continual feedback.
Act speedily to resolve problems, queries, and complaints.
Adapt communication styles to meet the needs of different audiences.
Research new technologies and ways of using existing technologies to improve the platform, i.e., utility reliability and performance.
Optimise and automate internal processes where possible.
Take responsibility for defining standard operating procedures, standards, guidelines, and processes and update as required.
Based on stakeholder needs, develop strategy and roadmaps for the specific platforms.
Liaise closely with business stakeholders to forecast capacity requirements.
Design solutions platforms and monitor availability, uptime, performance, and stability against industry best practices.
Ensure CSI on managed platforms by reviewing information systems and reporting for incidents, anomalies, threshold breaches, etc., and provide solutions to remediate.
Resolve third line escalations.
Manage and deliver on projects and provide feedback thereon.
Manage project resources to ensure delivery.
Review and consolidate all calls, incidents, requests, problems, etc., for management reporting.
Report on risks for the platforms to management.
As required, analyse trends and propose mitigating and preventative actions.
Communicate proactively to manage expectations.
Demonstrate pride in the organisation's brand, services, and products by consistently delivering on the brand's promise.
Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained.
Stay relevant and up to date with legislations and new developments.
Maintain a positive attitude and respond openly to feedback.
Handle stress in ways that do not negatively impact others.
Plan and manage own workflow, anticipating obstacles, juggling priorities, and following through on objectives within agreed time frames and according to quality standards.
Take ownership of personal career development leveraging formal and informal opportunities.
Read situations and organisational realities.
Set aside personal agenda for the greater good.
Act in an ethical, transparent, and morally defensible manner including highlighting unethical practices.
Share, debate, and communicate learnings.
Flag and debate issues constructively.
Promote a friendly cooperative climate.
Job Details
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
23/10/24
All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
Introduce Yourself
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About Us
A leading corporate and investment bank in South Africa and the broader Africa continent, RMB offers large corporate and institutional clients innovative, value-added advisory, funding, trading, corporate banking and principal investing solutions. RMB's talent is expected to be high performing whilst fixing for real-world challenges such as funding the green economy through sustainable finance transactions; unlocking transformation with innovative BEE deals; providing financial and strategic support to management teams in the unlisted sector; financing infrastructure that will uplift economies and improve the lives of millions of people – all of this is about thinking big.
If you are invested in making a difference on a serious scale, RMB is where you should build your career and explore new ways to contribute to a better world.
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