About MoonPayHi, we're MoonPay. We're here to onboard the world to Web3.Why? Because we think Web3 is a unique and democratizing technology. It gives people back control of their money, digital identity, data, and property like nothing else before it.What we doWe're the leading infrastructure company in Web3. This means we offer our partners everything from payment solutions (we call them 'Ramps') to minting software for digital collectibles, like NFTs. And over 20 million people around the world now trust our products — just take a look on Trustpilot.We're also big on collaborations. And we've worked on stunts, drops, and partnerships with some of the world's most prestigious and forward-thinking brands.But that's not all. We have also built our own consumer app because we wanted to see if we could build a better Web3 account. It's taken off in a big way, and we're working hard to continually improve it and to strive for perfection.So whatever your background, we're sure there's something for you here. Come help us build the future of Web3 and digital ownership.Locations SupportedCape TownAbout the OpportunityMoonPay is looking for an IT Software Engineer to join our IT Engineering team. In this role, you will be responsible for developing automations and systems integrations across a variety of Core Business platforms.What you will do…Build, support and monitor applications within our Corporate Services application portfolio.Build and maintain custom applications in our iPaas platform to support the automation of workstreams.Responsible for Authentication services (Okta), Collaboration Services (GSuite, Slack, Zoom) and iPaaS (Workato, Fivetrans).Develop IT Software Engineering best practices and policies for the organization.Prepare and document standard operating procedures.Respond to and lead IT responses for incidents.Evangelize the adoption of new tools.Escalation point for members of the IT Organization.Test, implement and improve/maintain IT systems and controls.Engineer, implement and monitor IT systems and controls.Identify and define IT system requirements.Prepare and document standard operating procedures and playbooks.Configure and troubleshoot IT infrastructure.Contribute & evangelize our overall approach and standards within the IT Engineering discipline.About YouMost importantly, you will embody the core principles that everyone here at the MoonPay lives by. Our "BLOCK Values" are at the heart of everything we do - and they are…B - Be HumbleL - Lead with EmpathyO - Own ItC - Communicate with ClarityK - KaizenWhat you will need…Ability to prioritize projects.An understanding of IT Engineering best practices and how to implement them.Comfortable working in a fast-paced environment.Excellent communication skills.5+ years of JAMF, Okta & GSuite Administration or similar systems.Experience with Fivetrans, Workato or similar platforms.Experience with Scripting (i.e. Bash, Python, Powershell).Proficient in SQL and understand the basics of data warehousing concepts.Experience with Cloud (GCP / AWS) and IaC (Terraform).Excellent troubleshooting skills with the ability to think outside the box when complex problems arise.Experience with SIEM platforms such as Datadog, Splunk or Google Chronicle.Critical thinking skills and the ability to solve problems as they arise.Basic coding skills, such as HTML, CSS and other languages.Familiarity with web-related technologies and network/web related protocols.Ability to travel.Research has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learnt, diversity cannot.Perks:Equity package.Unlimited holidays.Paid parental leave.Annual training budget.Home office setup allowance.Monthly budget to spend on our products.Working in a disruptive and fast-growing industry where the possibilities are endless.Freedom, autonomy and responsibility.Commitment to diversity:At MoonPay we believe that every voice matters. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination. That's why we are committed to diversity and inclusion in the workplace and are a proud equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including, but not limited to, hiring, recruiting, promotion, termination, layoff, and leave of absence.MoonPay is also committed to providing reasonable accommodations in our job application procedures for qualified individuals with disabilities. Please inform our Talent Team if you need any assistance completing any forms or to otherwise participate in the application process.
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