It Services Proposal Manager

ITC Worldwide is seeking a dynamic and experienced IT Services Proposal Manager (Microsoft Stack) - Services & Support EMEA _ Johannesburg | ITC field office. The IT Proposal Manager will be a Technical Writer/Content Manager to support unprecedented growth throughout our organization.
We seek a creative, strategic, and well-organized candidate that can manage multiple projects and changing priorities in a fun and dynamic work environment.
The successful candidate will write and edit proposals in response to international and domestic solicitations (RFP/Ts, RFIs, and RFQs).
Working with an internal team of Subject Matter Experts and Capture Managers, solicitations are analyzed to determine requirements, and a proposal plan is created. Through a collaborative and autonomous proposal process, a responsive, compliant, and winning proposal is executed.
Strong organizational skills are a must, as well as the ability to work with diverse teams both managerial and technical.
Job is fast-paced, interesting, and collaborative.
In addition to our daily proposal response output, our proposal library narrative is critical to our organization.
The Proposal Writer/Manager will contribute content to the knowledge management database regularly and contribute to marketing projects as well when required.
Job Responsibilities:Parse and analyze new solicitations, create a proposal plan that aligns with the company proposal process.Provide writing and editing support and/or lead RFP/RFI/RFQs.Maintain and contribute to the proposal library to ensure the latest product and service content is available for reuse.Edit proposals for spelling, typographical and grammatical errors; proper syntax; as well as readability, consistency, and comprehension.Maintain past performance database, maps of Customers, reference letters, reports, and project log: SharePoint.Significant contributor to the development and continuous improvement of the proposal creation process in collaboration with other internal colleagues.Requirements:Three to six years of related work experience in proposal development and writing.Comfortable leading diverse groups, excellent communication skills (both written and verbal).Strong organizational skills, ability to manage time, deadlines, taking initiative, and problem-solving.Expert Microsoft Word user, skillfully formats documents with extreme attention to detail and compliance.Understands style sheet creation and desktop publishing.Readily grasps product offerings and sales strategies for proposal and quote writing.Assists with business development efforts to include opportunity research and tracking worldwide.Demonstrated excellent writing skills.Ability to surge work schedule to meet proposal schedule demands.Demonstrated expert knowledge and application of proposal industry principles, processes, concepts, and practices throughout the proposal development lifecycle.Applies communication and interviewing skills to gather needed information from internal and external personnel to support writing activity.Develops and implements process improvements to advance proposal productivity and quality.Prior experience in the defense industry desired, USG and International experience helpful.Intermediate Level Microsoft Excel Skill Level.Experience developing quotations, finance background.Led all aspects of proposal management for Government & Industry International bids.Research/identification of key opportunities.Proposal or quoting experience with Microsoft Technologies.Desired Skills:Provide thought leadership and perspective for content creation and work closely with Copy Writers and ITC Practices to develop the right collateral required for digital marketing campaigns.Serve as the link between marketing and inside sales/sales to ensure proper alignment of lead flow and quality through the sales lifecycle.Work with the Outbound/Email Marketing Manager on creating and optimizing automated workflows and outbound strategy for email campaigns to nurture new and existing leads.Education Requirements:MS degree in Marketing, business administration, or related field.Fully Bilingual in English and Spanish/French/Arabic/Cantonese/German.Experience:5+ years of experience in B2B digital marketing for a similar services company targeting CFOs, CIOs, and high-level executives in Finance and IT (e.g., Big Fours, Accounting Firms, Recruiting, other consulting & outsourcing firms, software companies).Enjoys and brings experience managing direct reports and agencies.Strong analytical skills and data-driven thinking.Demonstrable experience leading and successfully managing digital marketing in B2B services companies.Highly creative with experience in identifying target audiences and devising content and digital campaigns that engage, inform, and motivate.Up-to-date with the latest trends and best practices in digital marketing and Account Based Marketing (ABM).Strong understanding of Search Engine Optimization (SEO) processes to effectively manage the performance of the in-house Agency and SEO resources under management.Defines requirements, tasks, and resources associated with the SEO strategy.Understands on and off-site tactics.Experience working with popular keyword and SEO tools (Google Adwords, Semrush, Wordtracker, Moz, Screaming Frog, Searchlight, Botify, Ahrefs, Search Console, etc.).Experience working with CMSs and the building and administering of content in multiple CMS environments or platforms.Is familiar and comfortable with writing and editing content for SEO.Oversees and manages keyword research and competitive research for ITC key services.Keeps pace with SEO trends and developments (especially for North America).Solid knowledge of web analytics platforms (Google Analytics) and understanding of tag management systems (Google Tag Manager, Tealium, or similar).Experience in managing PPC and overall Paid Ads Programs, especially including Google Adwords, LinkedIn, and Remarketing.Working knowledge of HTML.Continuous obsession with improvement and campaign optimization.Exceptional attention to detail and communication skills.High-level of proficiency in Microsoft 365 Suite.High level of integrity, autonomy, proactiveness, and self-motivation.Ability to deal with multiple stakeholders in different departments with competing priorities.Ability to clearly and effectively articulate thoughts through verbal, visual, and written forms.Team player with professional assertiveness, who's also open-minded and humble.Ability to handle multiple tasks in a deadline-driven environment.Excellent organizational, project, and time management skills with a natural drive for process improvement.Hubspot experience a plus (including both CRM and marketing modules).Fast learner, eager to learn new systems and tactics.
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