Description Drive business profitability in the context of cost management through Information technology solutionsEstablish, align, and manage target and budget goals whilst ensuring effective control of costs for a range of functional areas to increase cost efficiencyInfluence, encourage and manage the cost-effective use of systems and facilitiesDevelop an IT service culture which builds rewarding relationships, proposes innovations, and allows others to provide exceptional client serviceCultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME's, project managers and senior staff members by providing input to business requirementsOperationally manage, monitor, alert and escalate for a number of diverse platforms which include, Mid-range, Personal Computers, Networks, Helpdesk and Enterprise Management.Comply, understand, and implement all steps within IT development and meet governance in terms of legislative and audit requirementsEnsure all the required hardware and software contracts and SLA are up to date and all metrics are metProduction environment Support and Automation, for their respective support teams (Technical and Development)Support all incidence and problem management when necessaryManage own development to increase own competenciesFacilitate the conversion of knowledge management and ideas into new or improved processes and services.Plan and manage performance, skills development, employment equity, talent, and culture of team to improve innovation, achieve efficiencies and increase competenciesYou will have access to: Opportunities to network and collaborate with like-minded individualsDo work that is exciting and challengingOpportunities to be innovativeResources to help you with your professional developmentWe can be a match if you are: Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough toObsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do itA team player - you believe in the power of teams so you're always part of one, building and leveraging your networksYou'll be an ideal candidate if you meet the following requirements: Qualification and experience: IT Degree/Diploma or relevant qualificationExtensive experience in developing and refining IT processes to improve performance and reduce downtimeExtensive knowledge in system and log monitoring using leading infrastructure monitoring toolsExperience in Docker ContainerizationExperience in managing vendor relationships and leading technical discussions with the vendorsExperience in conduction IT risk assessments and contributing to disaster recovery planningCollaborative experience in developing new systems, ensuring smooth integration, and aligning IT operations with business objectivesExperience in managing Cyber Security Threats within the IT infrastructure and applications environments.Job DetailsApplication Closing Date13/06/24All appointments will be made in line with FirstRand Group's Employment Equity plan.The Bank supports the recruitment and advancement of individuals with disabilities.In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis.The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
