DESCRIPTION
At Amazon, we strive to be Earth's most customer-centric company where people can find and discover anything they want to buy online. We hire the world's brightest minds, offering them an environment in which they can relentlessly improve the customer experience. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity.
Amazon is seeking motivated individuals to fill a Logistics Administrator position for our IT Warehouse. This role supports Amazon Offices by providing services with equipment requests and/or recovery. The successful Logistics Administrator will be responsible for:
Providing support to the operations team by maintaining IT inventory.Supporting asset receipt and tracking.Reviewing administration processes across various systems to meet the requirements of the role.Working with the internal ticketing system and business platforms.Tracking the movement of equipment in the warehouse and providing clear insight on the status of requests. Key job responsibilities Updating and maintaining Asset management system records in line with defined processes and high standards of accuracy.Reviewing hardware retrieval, replacement, and new hire requests via the ticketing system and escalating where necessary.Liaising with shipping and warehousing teams to book shipments, providing alternative methods to ensure exceptional customer experience.Reviewing requests via ticketing and escalating where necessary, removing roadblocks to conclude shipments.Managing IT assets in accordance with compute reuse processes, reverse logistics, or disposal processes.Updating and maintaining Asset management records in line with defined processes, finding ways to innovate and improve while maintaining high service standards. BASIC QUALIFICATIONS 1+ years of working with computers and Microsoft Office (including Outlook, Word, and Excel) experience.Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach.Work 40 hours/week, and overtime as required.High school or equivalent diploma. PREFERRED QUALIFICATIONS Experience with Microsoft Office tools (Excel, Word, PowerPoint, and Outlook).Experience in customer service delivery.Experience working with SharePoint and in a Warehouse environment.Experience in maintaining inventory levels, including receiving, storage, and auditing.Excellent written and verbal communication skills.Ability to prioritize work based on department and production objectives.Highly self-motivated and customer-centric.
Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify, and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.
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