Job Title: IT Infrastructure Specialist
Faculty: Computer & Telecom Services
Campus/Location: Cape Peninsula University of Technology
Job Type: Permanent
Occupational Function: Support / Admin
Number of Positions: 1
Annual Salary Package (incl. Medical Aid rate based on principal member only): To be confirmed
Advert Closing Date: 3/11/2024
Job Purpose: To manage and maintain the IT infrastructure (SQL Server, MIM 2016, SCOM2016, SharePoint, MS Teams, and ASPEN Hysys). Ensure smooth operation of systems, automating processes, and providing support for various IT services. Collaborate and ensure a dynamic team environment.
Job Knowledge, Skills and ExperienceBTech/Honours Degree in Information Technology/Information Systems or equivalent qualification.At least 5 years' experience in IT industry and should have been certified on two of the following:Microsoft Certified Solution Expert (MCSE)Microsoft Technology Associates (MTA) Database FundamentalsMySQL Certified DeveloperCertified Database Administrator (CDA)Any Microsoft SharePoint certification is required to be considered for this position.1 – 2 years of hands-on experience with SQL databases.Familiarity with database management systems (DBMS) like MySQL, PostgreSQL, or Microsoft SQL Server.Experience in automating IT processes.Knowledge of IT security best practices.Key Performance Areas / Principal AccountabilitiesSQL Server:Maintain a SQL Server 2-node cluster servicing 18 active instances.Oversee the migration of SQL instances to the cluster, ensuring minimal downtime and data integrity.MIM 2016:Automate user provisioning and deprovisioning processes using MIM 2016.Remediate issues related to duplicate user accounts with similar names but different staff IDs in Active Directory.SCOM2016:Manage and potentially activate SCOM for operations management as needed.SharePoint & MS Teams:Create, automate, and deprovision SharePoint and OneDrive sites.Assign policies for MS Teams to ensure compliance and efficient collaboration.ASPEN Hysys:Perform annual updates of the ASPEN server license for Chemical Engineering process simulation.Adapt to the updated licensing policy, which now requires updates every two years to accommodate new software versions.System Performance and Uptime:Ensure that all systems are operational and available to users with minimal downtime.Regularly monitor system performance and address any issues promptly.Security Management:Adhere to security policies and protocols to protect data and systems.Effectively manage and respond to security incidents.Network Management:Maintain optimal network performance and resolve any connectivity issues.Implement and manage network security measures.User Support and Satisfaction:Resolve user issues promptly and efficiently.Ensure high levels of user satisfaction with IT services.System Maintenance and Upgrades:Perform regular system maintenance to ensure optimal performance.Keep systems up-to-date with the latest upgrades and security patches.Backup and Recovery:Ensure regular backups of critical data.Implement and test disaster recovery plans.General InformationFor enquiries and assistance with your online application, please email: ****** (Human Capital Department).
NB: PLEASE NOTE THAT THIS SYSTEM DOES NOT ALLOW APPLICANTS TO UPLOAD CVs. IT IS THUS IMPORTANT THAT APPLICANTS COMPLETE ALL SECTIONS COMPREHENSIVELY AS FAILURE TO DO SO MIGHT DISADVANTAGE YOU. PLEASE UPDATE YOUR APPLICATION ON THE SYSTEM WITH THE LATEST INFORMATION AS THIS WILL BE THE ONLY CRITERIA USED FOR EVALUATION OF YOUR APPLICATION BY OUR PANEL. The Cape Peninsula University of Technology is committed to Employment Equity and aims to attract and retain talented individuals to achieve our equity objectives and therefore, people from the designated groups, including those with disabilities are encouraged to apply. Preference will be given to applicants whose appointment contributes towards the achievement of demographic representation. We reserve the right not to make an appointment.
Copyright, Cape Peninsula University of Technology.
We are a university in Cape Town, South Africa and the only university of Technology in the Western Cape province.
We are also the largest university in the province.
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