It Call Planner

Details of the offer

REQUIRED LEARNING1-2 years IT Experience PreferredIT Qualification preferred1-2 years help desk experience preferredITIL V4 Foundations certificate (advantageous)KEY JOB OUTPUTSLog all customers reported faults on the system.Manage and track the reported fault.Dispatch the Technicians to attend to the reported faultCapture the reported fault progress status on the systemUpdate both internal and external customers wrt fault loggedEnsure you receive all Job Cards back from techniciansProcess all Job Cards on the systemEnsure all documentation is filledUpdate multiple systems where needed CORE COMPETENCIESExcellent written and verbal SkillsPositive attitudeExcellent organisation skillsExcellent analytical and problem-solving skillsAn ability to work to tight deadlines and within constraintsGood Listening skillsEthicalTeam playerAbility to perform under pressureAble to work independentlyAn understanding of the service delivery environment and stakeholder interestsGood communication skillsAttention to detailReliable and able to produce a high quality of workDisplay excellent attention to detail and the ability to manage work processesAPPLICATIONS/ENQUIRIESEmail your CV and motivational letter


Nominal Salary: To be agreed

Job Function:

Requirements

Project Administrator

Are you a detail-driven professional with a passion for logistics and project management? Our esteemed freight client based in Johannesburg is searching for ...


Msp Staffing Ltd - Gauteng

Published 6 days ago

Hvac Project Manager

HVAC PROJECT MANAGER – 20240819 Salary R800k Neg 3. KEY RESPONSIBILITIES • Direct and manage project execution and development from beginning to end. • Def...


Job Masters Pty Ltd - Gauteng

Published 6 days ago

Senior Pv Project Manager - Renewable Energy - Kempton Park

Senior PV Project Manager – Kempton Park Department: Project Management / Renewable Energy Reports To: Director of Project Management Position Summary: As a ...


Job Masters Pty Ltd - Gauteng

Published 22 days ago

Project Manager - Warehousing/Supply Chain - East Rand

Project Manager – Warehousing / Supply Chain – East Rand Job spec: Managing projects within the warehousing environment | Working closely with IT Teams to co...


Job Masters - Gauteng

Published 22 days ago

Built at: 2024-11-22T02:11:25.155Z