IT Business Relationship Manager- Digital TransformationSave jobMy client is seeking a hands-on, results-driven Digital Transformation (DT)Business Relationship Manager to oversee our DT activity in South Africa and Global Distributor Network "GDN" countries. In this role, you will be responsible and accountable to consistently partner with local business by supporting the daily IT activities and IT process, also support on SMS 8.1 (Sales and field service system) implementation in Africa.Effective Team Building with local management within SA country.Assess DT customer operational capabilities.Understand business requirements for DT capabilities.Understand DT landscape.Collect DT customer requirements.Implement DT customer requirements.Help to identify and prioritize DT opportunities.Understand DT service requirements.Understand business unit risk tolerance.Assess business constraints on DT service/solution.Projects: review implementation schedule and roll-out activities.Projects: Plan and align user testing and resources.Projects: Support organizational changes.Projects: Update project activitiesSupport GDN for system access.Resolve distributor DT issues.Collaborate between GDN and internal DT.Follow up on Service Management (service Now ticketing service process)Follow up on Key Company system sustain: JDE, Elog, CRM, Concur.Follow up on Local system and vendor supporting, as well the migration to global system.SkillsProven working experience as an IT manager or relevant experience (minimum 5 years)Excellent knowledge of technical management, information analysis and of computer hardware/software systemsExpertise in systems implementation and projects governanceHands-on experience as Daily support DT management.Hands-on experience as project manager in complex projectsExcellent verbal and writing skills.Outstanding communication, interpersonal and leadership skillsPreferred: BS in Computer Science, or similar fieldExperience in a service or elevator company is a plus.About the jobContract Type: TEMPORARYFocus: Business AnalystIndustry: Manufacturing and ProductionWorkplace Type: HybridLocation: JohannesburgContract Type: TEMPORARYSpecialism: Technology & DigitalFocus: Business AnalystIndustry: Manufacturing and ProductionSalary: NegotiableWorkplace Type: HybridLocation: JohannesburgTEMPORARYJob Reference: XT0GY0-834E8D47Date posted: 10 December 2024Consultant: Tafadzwa Chakaodzajohannesburg technology-and-digital/business-analyst 2024-12-10 2025-01-09 manufacturing-and-production Johannesburg Gauteng ZA Robert Walters https://www.robertwaltersafrica.com https://www.robertwaltersafrica.com/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png trueCome join our global team of creative thinkers, problem solvers and game changers. We offer accelerated career progression, a dynamic culture and expert training.
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