IT and Data Manager - Gauteng, JohannesburgRole Summary: The IT and Data Manager will lead the organization's technology and data management initiatives. This role involves overseeing IT infrastructure, ensuring data security and integrity, and implementing strategic technology solutions in alignment with organizational goals.Minimum Qualifications:Education: Bachelor's degree in Computer Science or a related field.Experience: 8 to 10 years in IT management roles, with at least 5 years in data management.Certifications: One or more of the following:CISSP (Certified Information Systems Security Professional)CISM (Certified Information Security Manager)PMP (Project Management Professional)CDMP (Certified Data Management Professional)Technical and Soft Competencies:Strong understanding of IT infrastructure (networks, servers, cloud technologies).Expertise in data management systems, data warehousing, and business intelligence tools.Proficient in data analytics tools and techniques.Knowledge of cybersecurity best practices and data protection regulations.Familiarity with emerging technologies (AI, machine learning, IoT).Experience with IT service management frameworks (e.g., ITIL).Exceptional leadership, analytical, and problem-solving skills.Excellent communication skills, capable of conveying complex concepts to non-technical stakeholders.Strategic thinking and decision-making capabilities.Proficiency in English and a second language.Key Performance Indicators:IT system uptime and reliability metrics.Data quality and integrity measures.Timely project delivery within budget.User satisfaction with IT and data services.Compliance with relevant regulations and standards.Cost savings and efficiency improvements.Number of innovation initiatives implemented.Key Performance Areas:ICT Management:Develop and implement IT strategies aligned with organizational goals.Manage IT infrastructure, including networks, servers, and cloud systems.Oversee cybersecurity measures and ensure compliance with data protection regulations.Lead IT projects, including system upgrades and new technology implementations.Manage vendor relationships and negotiate contracts for IT services.Direct the work of outsourced technology personnel as per agreements.Develop and maintain IT policies, procedures, and best practices.Evaluate user and business needs to ensure IT facilities meet organizational requirements.Data Management:Establish and oversee data governance frameworks and policies.Manage data architecture for scalability, performance, and integration.Implement data quality assurance processes.Oversee data warehousing and business intelligence initiatives.Collaborate with departments to identify data needs and provide solutions.Develop and implement a comprehensive business intelligence strategy.Lead data analytics initiatives to drive business insights.Align BI strategies with business needs in collaboration with department heads.Strategic Planning and Team Leadership:Advise senior management on technology trends and opportunities.Develop long-term plans for technology and data infrastructure upgrades.Manage IT and data management budgets.Identify and mitigate risks related to IT and data systems.Mentor a team of IT and data professionals.Foster a culture of innovation, continuous improvement, and knowledge sharing.Develop training programs to enhance staff technical skills and data literacy.Collaborate with other departments to align IT and data strategies with business objectives.Application Process: If you meet the qualifications and are passionate about making a difference in the lives of individuals impacted by systemic injustices, please submit your resume and a cover letter detailing your relevant experience.This role is pivotal in advancing our client's mission and ensuring the effective management of technology and data resources.Desired Skills:ICTData ManagementClaims ManagementPowerBIData analytics toolsIT infrastructureData securityCybersecurityDesired Work Experience:5 to 10 yearsAbout The Employer:Client Overview: Our client is dedicated to providing financial assistance, psychosocial support, and resources to individuals affected by systemic injustices. They aim to facilitate healing and reintegration into society as part of a broader effort to acknowledge and address past injustices.
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