It Administrator

Requirements: Education NQF level 4/5, Matric with Maths above 60% A certification, Microsoft certified IT professional certification, Cisco certified network associate certification, International information systems security certification consortium certification Skills Strong communication skills A working knowledge of IT operating systems, particularly Windows, online Exchange and Hands on experience of installing IT hardware and software Experience 2-4 years' experience in IT position General Expected to be on standby Key Responsibilities: · Work with suppliers to improve IT infrastructure · Deploy new software and upgrade existing software · Server management (DNS/DHCP/AD Services) · Manage and maintain UniFi access controllers · Support factory and warehouses in terms of all IT needs · Ensure tickets are dealt with and closed in accordance with standard operating procedure · Set up of all IT requirements as per new user form for new users · Replace computer/IT equipment in accordance with life cycle · Train users as and when needed · Conduct scheduled maintenance · Where able, do minor repairs on equipment · Obtain quotations for IT equipment and raise PO for approval · Maintain asset register · Adhere to POPI, IT policies and procedures · Liaise with service provider when required · Carry out all duties/tasks delegated by the IT Manager · Assist IT Manager with the implementation of projects KPA's: Assist users with technical problems Maintain a healthy IT system\ Assist in business IT needs Competencies: Quality orientation Self-management Ability to work under pressure Attention to detail Building positive working relationships