It Administrator

You are responsible for user management and administration of our tools, licences etc.Manage and Support Google Workspace, AWS IAM, Google Cloud access and Jira Cloud.You will be responsible for network administration and monitoring at our offices.Support multiple legal entitiesYou are responsible for internal system audits & compliance management on systems.You are responsible for domain management and require an understanding of how DNS works.You will support us with inventory management of hardware and software.You will troubleshoot & resolve software incidents & diagnose hardware related issues.You will support users with all IT-related queries as a first line support.You will do research and implement hardware or software solutions as required.Documenting processes, as well as assisting with backing and restoring data.Keeping up to date with advancements and best practices in IT administration with the tools that are used.Requirements:Relevant degree in information technology or equivalent experienceMinimum of 2 years experience in support/helpdesk administrationUnderstand fundamentals of networkingGood understanding of Domains and DNSExperience with Gsuite, macOS, Linux, JIRA, Slack, networking or similar technologiesAppropriate certifications such as A+, N+ or MCPA passion for technologySelf motivatedGood analytical skills and problem-solving skillsFlexible working hours. *** Due to the nature of the role and your responsibilities, you will be required to come into the Cape Town office.**
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