Internship: Intake And Registry

Details of the offer

Job title : Internship: Intake and Registry
Job Location : Gauteng,

Deadline : January 06, 2025

Quick Recommended Links


Jobs by Location
Job by industries

Minimum Requirements:  Grade 12/Matric plus Diploma / NQF level 6 in Business / Public or Municipal Administration.  Only City of Joburg residents will be considered. 
Primary Function: Provide an efficient Customer service by logging and resolving reported customer or citizen complaints/ queries while meeting or exceeding targets set by the Office of the Ombudsman and the City of Johannesburg. Ensure that all complaints meet the POPIA and Records management standards.  
Key Learning Areas:  End to end intake process.  Interrogate complains adequately, expertly, and empathetically using all necessary resources available to resolve complaints at first contact.  Log all complaints queries onto the Case Management system according to Office of the Ombudsman set standards;  Take ownership of all complaints logged and manage the residents and / or customer's expectations, according to the Office of the Ombudsman set standards;  Present all new complaints with clear recommendation to the assessment committee in the weekly assessment meeting. 

Customer Service  jobs


Nominal Salary: To be agreed

Source: Whatjobs_Ppc

Job Function:

Requirements

Outpatient Psychiatrist

Psychiatrist (Outpatient Psychiatrist) Serenity Healthcare is a rapidly growing outpatient psychiatric group. We understand that mental health is a journey, ...


Serenity Mental Health Centers - South Africa

Published a month ago

Pharmacist - Strubensvalley

Dis-Chem Pharmacies require the services of a reputable Pharmacist for their Strubensvalley store. Your portfolio will cover the provision of pharmaceutical ...


Dis-Chem Pharmacies - South Africa

Published 14 days ago

Registered Nurse | Trauma | Qualified

A vacancy exists for a Registered Nurse Qualified in the Trauma/Casualty, based at Life Mount Edgecombe Hospital, reporting to Unit Manager - Trauma. The suc...


Life Healthcare Group - South Africa

Published 14 days ago

Registered Nurse | Trauma

A vacancy exists for a Registered Nurse (Experienced) in the Trauma/Casualty, based at Life Mount Edgecombe Hospital, reporting to Pamela Parmanand, Unit Man...


Life Healthcare Group - South Africa

Published 14 days ago

Built at: 2024-12-24T18:29:19.610Z