International Moving ConsultantWe are a global relocation company specializing in assisting individuals and families with moving their household items to destinations around the world.
Our mission is to provide seamless, stress-free relocation services tailored to our clients' needs.
We are looking for enthusiastic and customer-focused International Moving Consultants to join our team.Responsibilities:Handle inbound calls and inquiries from prospective and current clients regarding international relocation services.Provide detailed information about our services, procedures, and timelines to address clients' needs effectively.Assess clients' relocation requirements and tailor recommendations to ensure an optimal moving experience.Prepare and deliver accurate quotes based on clients' needs, providing transparent pricing and options.Guide clients through the moving process, including packing, shipping, customs regulations, and delivery.Maintain up-to-date knowledge of international shipping regulations and company offerings.Document client interactions and maintain detailed records in the CRM system.Build and maintain positive relationships with clients to encourage repeat business and referrals.Collaborate with other departments to ensure smooth coordination of client moves.Requirements:Excellent communication and interpersonal skills, with the ability to build rapport over the phone.Strong customer service orientation and problem-solving abilities.Attention to detail and proficiency in preparing accurate quotes.Ability to multitask and manage multiple client inquiries simultaneously.Familiarity with CRM systems and basic computer skills.Previous experience in customer service, sales, or the moving/relocation industry is a plus.What We Offer:Competitive salary with performance-based incentives.Comprehensive training on international relocation procedures and services.A supportive team environment with opportunities for growth.The chance to be part of a company that values exceptional customer experiences.Join us and help make our clients' international moves as smooth and stress-free as possible!
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