MAIN OBJECTIVE OF THE ROLEThe primary responsibility of the Service Technician will be to use his skills and experience to service existing pops, aircons and refrigerators.You will ensure that pops, aircons and refrigerators are maintained to specification or requirements. You will take responsibility to identifyand repair damages within the stipulated minimum time as per SLA. You will ensure that all repairs are done to the standard as specified inSLA. Your scope will not be diesel, generator, aircon & refrigeration related only but you will be expected to report any civil relatedmaintenance work to be done.KEY COMPETENCIESProblem solving skillInter-personal skillsDecision making skillsTime management skillsPeople management skillsCommunication skillsAssertivenessAbility to work in high pace rapidly changing environmentAbility to handle pressureMulti-taskingExcellent coordination skillsServicing ClientsKey Performance AreasHave experience in servicing node rooms inside and out for Vumatel and DFA which includes grass, floorsServicing Aircons and GeneratorsDemonstrate a high level of experience powering up generators and ability to refill diesel for multiple sitesHave the ability to dispatch to Vumatel and DFA sites upon request.Have a high level of experience of Splice Diagrams and have the ability to read and splice accordingly.Have experience in Fibre testing procedure and be able to use Power Meter, Light Source and OTDR(IOLM)(Bi-directional) testing and be able to analyse results on site.AdministrationHave the ability to compile reports and report on progress daily.Ability to compile schedules and monitor progress on tickets.Have experience in reporting on online platforms as work is being done daily.Detailed and accurate comments on ticket activity, once fault is established, resolved and/or routed back to the office.QUALIFICATION, EXPERIENCEGrade 12 or equivalent qualificationMinimum 1+ years' experience of fibre and dealing with pops.Aircon & refrigeration CertificationMS Office, Excel skills, Word, Email and internetCode 14 Driver's License (2 years)Generator knowledge and experiencePDP & Dangerous Goods Certification (Advantageous)Construction experience (Advantageous)Must be able to service and regas aircons
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