About the job Internal Sales Support ConsultantType: PermanentLocation: Cape Town / HybridSeeking an Internal Sales Support candidate in Cape Town in the IT & Telecommunications-IT Hardware, Printers and Peripherals. This is a full-time sales support position for an account manager.Requirements3-4 Years experience in Sales Support or Purchasing PositionExperience in Purchasing of Hardware - Laptops, Desktops & PrintersGood knowledge & understanding of OEM product portfolio - Dell, HP, Lenovo, Acer, Lexmark, AsusGood knowledge & understanding of Purchasing proceduresExcellent Administrative and organizational skillsExcellent communication (oral and written skills)Proficiency using MS Office, e.g., PowerPoint, Excel and WordDemonstrate a strong understanding of IT productsAdvantageousAbility to work collaboratively and effectively in a team-oriented environmentDemonstrate flexibility and adaptability; willingness to take risks and try new approachesGood knowledge & understanding of OEM product portfolioProficiency in Acumatica will be an advantagePersonal Skills / AttributesPersonal drive and internal motivation toward target achievementAbility to influence, negotiate and gain commitment at all organizational levelsResponsibilitiesAchieve team's monthly and annual sales targetsManage & monitor database of existing and new customersIdentify customer requirements and promote the product solutionComplete all quotations efficiently and according to approved, standardized proceduresSecure orders - actively pursue and close all quotations & sales opportunitiesManage sales orders, back-orders, stock on handFacilitate invoice processing with logistics teamDevelop strong relationships with OEMs and distributors to facilitate a sales pipeline for the teamSecure stock and place orders with distributors, and manage ETAs and deliveryManage warranty registrations with OEMs and distributorsTrack customer RMAs for credits, replacements or repairsSupport team activity in finding and converting new leads and opportunitiesEducationMatric required or degree in business or other related field preferredCertifications in OEM sales e.g., HP/Dell/Lenovo will be advantageous
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