Job title : Internal Sales Representative
Job Location : Western Cape, Cape Town
Deadline : December 14, 2024
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KEY PERFORMANCE AREAS Sales. Customer Service. Administration and Reporting. SHEQ Integrated Management System control.
MAIN RESPONSIBILITIES SALES Ensure sales and GP targets are met. Sell stock to customers. Source stock internally to complete customer orders. Arrange timeous delivery of products with internal or external transport providers. Source sales opportunities through inbound lead follow-up, telesales, outbound cold calls, and emails. Manage and maintain pricing in line with the company pricing requirements. Analyse customers' sales history on system and identify sales opportunities. Grow existing customer- and new customer base.
CUSTOMER SERVICE Always maintain a high level of customer service standards with internal and external customers. Resolve customer queries timeously. Provide daily feedback to customers on back orders and out-of-stocks.
ADMINISTRATION AND REPORTING Prepare quotes, sales orders, and invoices timeously and accurately. Ensure the efficient and timeous processing of customer orders. Ensure data systems are accurate and always updated. Assist with any other sales related tasks as required.
KEY JOB REQUIREMENTS QUALIFICATIONS Grade 12 with at least 1 or 2 additional short course certifications.
EXPERIENCE 1 years' experience in a similar position. 3 years' experience in a sales environment. Experience within the aluminium industry is an added advantage.
KNOWLEDGE REQUIREMENTS Computer literacy with Proficiency in MS Excel at a basic level. Proficient in SAGE / Pastel Evolution, or similar, at an intermediate level. A thorough practical knowledge of best practices in sales processes.
Sales / Retail / Business Development jobs