Minimum requirementsMatricPractical industry experience (minimum 5 Years)Software Knowledge of Pastel, Word, Excel, PowerPoint and Outlook.KPIsSales:Sourcing new sales opportunities, following up on quotes.Prioritize and manage time effectively.Closing sales and achieving monthly targets.Customer Service:Quotation turnaround time.Handling customer complaints.Operations:Convey the customers' feedback to operations.Delivery of Quality Products, on time and on spec.Stock:Ordering of stock when needed.Managing accounts/Debtors: Debtors management (COD accounts).DutiesSales:Establish and maintain good relationships with new as well as existing customers.Identify customer needs and keep them well informed on new products and services.Handle all transactions personally and ensure the information is clearly communicated between the company and the client.Promote upselling by identifying other needs the clients may have.Collaborate with other companies through buy-outs ensuring additional income generated for the company.Follow up on leads and quotes.Assist with picking up stock to be delivered when needed.Marketing:Identify and communicate with potential new clients.Upload social media content of completed projects as well as new products, services, and promotions.Identify and follow up with new clients through social media interactions.Communicate stock availability to clients.Finance:Ensure all cash sales are paid in full before collection/delivery.Handle all incoming cash from clients and distribute it to the relevant financial department.Follow up on any outstanding accounts.Sales Invoicing:Ensure credit accounts are settled at month-end.Ensure complete details of each customer reflect on all EFT payments.Communicate and support price increases.Communication:Communicate effectively with the production manager on all invoices.Follow up on all quotes and get commitments from clients.Assist walk-in clients with related queries.Strategize with the branch manager to create new opportunities for the sales team.Build a strong relationship with suppliers.Sales Targets:Participate in setting realistic sales targets.Aspire to achieve monthly sales targets.Maintain and update the sales database.Stock Purchases:Communicate with other branches or suppliers on stock availability.Ensure all buy-out stock is ordered correctly.Liaise with the branch manager on discount pricing and ordering.Stock Takes:Perform accurate stock counts.Ensure stock sheets are accurate and clear.Confirm correct product information is recorded.Product Knowledge:Gain knowledge of cutting and edging of boards.Understand market-related pricing.Health and Safety:Report any health and safety issues to your superior.Follow all health and safety procedures.General:Maintain neatness in personal appearance and workstation.Exhibit excellent attendance and timekeeping.Be self-motivated.Wear the correct dress code/PPE at all times.Clock in & out on the workflow program.Identify different boards/woods on the cutting list.Ensure enough board/wood is ordered for jobs.Submit client quotes accurately according to the cutting list.Ensure cutting is correct as per the cutting list.Wrap and deliver items on time after cutting.Mark all boards correctly with job name and panel size.Meet all deadlines in a timely manner.Work with the team to reach project goals.Report to Project Manager/Factory Foreman/CEO & draughtsman.This is a full-time position, with the first 3 months serving as a probation period. Upon successful completion, a permanent employment contract will be issued.You are expected to work 46 straight hours per week.Payable overtime can be requested.Working hours:Mon-Thu: 07:30 to 17:30Fri: 07:30 to 14:00Every 2nd Saturday: 08:00 to 12:00Commission:Cut and Edge sales: Amounts R250000 (ex Vat) revenue for the month earn 2.5% commission.Spray sales: Amounts R250000 (ex Vat) revenue for the month earn 10% commission.Commission can be paid the same month.
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