Grinding Techniques Pty Ltd is looking for a motivated and well-spoken Internal Sales Correspondent to join our sales team at our Pretoria Branch. The Internal/external Sales Correspondent will be responsible for taking and processing customer orders, whilst developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You should be able to close sales and meet targets.INTERESTED APPLICANTS WILL BE REQUIRED TOCustomer liaison with walk-in and phone-in customers.Making outbound calls to potential customers and following up on leads.Processing of Quotes, Sales Orders and Picking Slips on a daily basis.Answering all incoming customer calls and processing orders on Navision.Assist customers with technical product enquiries.Understanding customers' needs and identifying sales opportunities.Answering potential customers' questions and sending additional information per email.Additional Duties of being a Internal Sales CorrespondentLiaising with stores to ensure stock availability and replenishment.Assist with picking slips.Keeping up with product and service information and updates.Creating and maintaining a database of current and potential customers.Explaining and demonstrating features of products and services.Staying informed about competing products and services.Upselling products and services. (Telesales).Researching and qualifying new leads.Closing sales and achieving sales targets.Filing.Scanning.Faxing.Ordering and Management of stationery.Assist with quarterly and year end stock counts when required. These are normally conducted over week end.General Administrative functions.MINIMUM REQUIREMENTSThe successful applicant must have:At least a Grade 12 / 3 YEARS Previous experience in an outbound call centre or a related sales position preferred.Proficiency in Microsoft Office – Intermediate.Navision (Advantageous).60 to 80wpm Accurate Touch Typing Speed.SOFT SKILLS REQUIREMENT (MINIMUM)Excellent communication skills, both verbal and written.Good organisational skills.Excellent phone and cold calling skills.Strong listening and sales skills.Ability to multitask, prioritise, and manage time efficiently.Accurate and precise attention to detail.The successful applicant must be a punctual and a self-starter with the ability to prioritise, formulate and execute business activities. Ability to function as part of a team as well as individually is critical. Integrity, credibility, trustworthiness and professionalism are nonnegotiable.If you do not hear from us within 14 days, please consider your application as unsuccessful.
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