Internal Sales Coordinator

MAIN RESPONSIBILITIES IN THIS ROLE WILL BE: (of course there will be others as the job, and you grow)Maintaining outstanding customer service and excellent customer relationsCapturing and loading orders from customer via telephone and / or emailManaging Customer back-orders and updating all relevant partiesAdministering and maintaining all documents pertaining to our customer's ordersCo-ordinating delivery requirements with the Distribution teamEnsuring that our deliveries are made in accordance with our objective of satisfying our Customer's requirementsProviding Customers with required reports (Daily / Weekly / Monthly)Preparing Price Increase LettersUpdating and ensuring Customer Information in SAP is correct WHAT SKILLS AND EXPERIENCE DO YOU NEED TO APPLY?Matric certificate with Mathematics.
Diploma or Degree is advantageous3 years working experience in a Customer Service or similar roleExcellent Computer Skills – EXCEL (SAP will be advantageous)