PERSONAL ATTRIBUTES & REQUIREMENTS: Proficient in Microsoft Office packageFluent in English and AfrikaansExcellent verbal and written communicationPrompt and professional manner in dealing with customersUpselling and Suggestive selling techniquesEffective ListenerTime Management must be able to multitaskEffective negotiatorMust enjoy challengesSolutions drivenHighly OrganizedMust be able to work under pressureQuick ThinkerProblem SolverPositive AttitudeRespectableTrustworthyHonesty and IntegrityAttention to DetailGoal DrivenTeam PlayerMAIN KPIS FOR THIS ROLE: To service and sell to the needs of existing customersTo support the activities of the external sales teamTo provide competitive and accurate quotations to customers as per company lead timesTo provide timeous feedback to customers with regards to their ordersSourcing of new sales opportunities for the branch on inbound leads and following up thereofOutbound cold calling and emails to existing customersProcess orders accurately in a timely manner on SysproSecuring Sales and ensure monthly targets set are achievedRespond timeously to new Sales inquiriesRespond swiftly and courteously to customer complaints and enquiresAmending of orders on request from CustomersRoute potential opportunities to the appropriate Sales Representative for further development andclosureAssist Debtors Controller on keeping customers current on collectionProvide delivery instructions to dispatchLiaise with Stock Administrator with regards to back order and ETAUpkeep of all internal records and customer databaseBuild rapport with customers through friendly, engaging communicationDevelop and maintain effective and professional sound customer relationshipsConduct product training and demonstrating of products to customersEDUCATION NEEDED: Matric / Grade 12Min of 3 years experience in Internal Sales in an Industrial environment