POSITION STATEMENT The Branch Manager is responsible for the operational performance of the branch they are assigned to. They will be required to manage the execution of all operating functions, control costs, and conduct business development activities to ensure their branch is profitable, well-run, and long-lasting.
MAIN RESPONSIBILITIES Proactively manage changes in the department scope, ensuring that any change to the scope is documented and approved.Identify potential crises and devise contingency plans.Adhere to operational procedures to ensure that the regional department runs smoothly.Plan and facilitate effective department meetings.Effectively allocate available resources and determine if additional resources will be required.Manage department costs: forecast vs. actual.Develop tools and best practices for improved department management.KEY COMPETENCIES Problem-solving skillsAnalytical skillsCo-ordination skillsInterpersonal skillsLiaison skillsNegotiation skillsDecision-making skillsPresentation skillsConflict ManagementFacilitation skillsProject management skillsTime management skillsTeam working skillsPeople management skillsCommunication skillsAbility to lead a diverse project teamAbility to work in a high-paced, rapidly changing environmentREPORTING TO: Operations Manager
QUALIFICATIONS AND EXPERIENCES Degree/diploma in Project Management, Engineering, or another relevant fieldAt least 5 years of project management or account management experience, including 2 years in the telecommunication industryProject Management certification or equivalentMS Office Suite, including MS Projects and Excel skillsProject & programme management: able to manage complex projects, including concurrent projectsRisk management: experienced in identification, assessment, and management of project risks.
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