Job Post End Date: 12 September 2024Job FamilyMarketing, Communication and ResearchCommunications And Public RelationsManage Self: ProfessionalJob PurposeThe role requires a strategic mindset to coordinate Internal Communications activities and problem-solving techniques to address issues in an effective manner with exceptional written and verbal communication skills. The incumbent is asked to use internally generated insights as well as relevant internal communications and employee experience trends to provide strategies to improve the communications approach, methodology and practices. The incumbent would be asked to build a relevant internal communications approach (including a strategic narrative, campaign plans and calendar) and work closely with internal business stakeholders to ensure the relevant internal messages and direction are communicated to Nedbank staff via a suite of channels. Develop and execute leadership and employee engagement/communication programmes, support culture change initiatives and transformation communications in support of the business strategy and priorities.Job ResponsibilitiesDesign and monitor best practices for all internal communicationsContribute to the communications assets in line with brand guidelinesCollaborate on governance framework, approach and methodologies to deliver internal communicationsDevelop strategies, playbooks and templates for internal communications activitiesProvide input into PI planning and QBR for internal communications efforts related to mission specific activitiesCollaborate on an internal communications strategy for input into the integrated communications strategy.Monitor internal communications initiatives and evaluate success and implement improved strategiesDevelop storyboard for internal communications campaignsDevelop internal communications scriptsProvide content ideas, implement and collaborate on internal events and initiativesEnsure consistency of internal communications in line with the OneBrand strategySolicit feedback on internal communications from the business, including executives and implement enhancement measuresIdentify opportunities to inform employees of Nedbank on Products and specific internal campaignsIdentify non-relevant communications that are briefed in and ensure these do not clutter the communications environment.Analyse reporting for continuous improvementLiaise with business to partner and identify opportunities to measure communications success.Analyse reporting and insights to increase the reach and effectiveness of all internal communicationsReview and ensure the relevant internal networks and platforms are utilised and incorporated for the internal communicationsAnalyse, monitor and track uptake and insights from internal communications efforts and activities to track performance and inform future decision making.People SpecificationEssential Qualifications - NQF LevelDiplomaAdvanced Diplomas/National 1st DegreesPreferred QualificationQualification: Advanced Diploma/National 1st DegreesField of Study: Communications; Journalism; MarketingMinimum Experience LevelType of experience: Minimum 5 years Communications (generalist); Internal communications experienceTechnical SkillsVerbal and written communicationProject ManagementAnalytical skillsCreativeRelationship ManagementProcurement KnowledgeBuilding PartnershipsCommunicating in the digital ageResolving conflictExecutionQuality Orientation
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