An exciting career opportunity exists for an Internal Audit Co-ordinator to perform a new and critical role within the Group Internal Audit team, reporting to the Senior Audit Manager IT & Projects. This role will be based in Cape Town. Group Internal Audit serves as an essential governance and control function for the Santam Group. The day-to-day functions of any modern-day internal audit shop, including that of Santam GIA, requires operational support to complete its annual assurance plan and to reach its goals. This role's purpose will be to assist the audit team with setting up and maintaining its key tools such as the audit management software, related IT infrastructure, audit methodologies, technical change management & upgrades as well as testing and rolling out new related software. The incumbent will also fulfil the role of Audit Quality Assurance Specialist as well serves as the champion for audit issue tracking.The value this role will bring includes contributing to a higher quality audit function, adhering to the international internal audit standards and ultimately freeing up the GIA core team to focus on their assurance responsibilities as opposed to back-office type of demands.What will make you successful in this role?Champion the current audit issues tracking solution.Implement a new audit issue tracking solution.Providing TeamMate Support to greater GIA teamFile creation, User Access Administration, TeamMate UAT testing, TeamMate upgrade - when applicable, TeamCentral reports, Timesheet reports)Complete Year End Analysis timeously Perform periodic checks on the status of TeamMate files for year-end analysis readiness and provide feedback to management team.Creating new year end analysis process- year end to have one report to align with CAE expectations.Deliver on year-end analysis data. Provide year end analysis data to CAE for Audit Committee reporting.Complete Quality Assurance on TeamMate files for GIA Team (QAIP)GIA Methodology Alignment to TeamMate (configuration and alignment) Updating the TeamMate methodologyCreating the new TeamMate templates (Assurance and Consulting)Updating the new TeamMate library to match current risk taxonomy. (risks and process)Update the Santam entities to align with Audit Universe Identify and exploit new TeamMate functionality to aid GIA initiatives. TeamMate automation (creating efficiencies through software configurations, activating policies and using TeamMate capabilities more effectively)Generating reports through TeamMateUpdating generated report formats and other useful templates (APM, risk and controls table, standard meeting minutes, knowledge document etc.)Renewing and refreshing GIA internal processes Support the GIA team in providing a reliable and trustworthy TeamMate environment (training setup, liaising with TeamMate service provider, licensing).General TeamMate clean-ups and process improvements / efficienciesKeeping GIA processes up to date with Santam policies, and IIA standards (that affects TeamMate - alignment with new IIA standards, POPIA and Santam retention, archiving and back up policies)Ensuring sound data integrity on TeamMateStreamline TeamTEC timesheet logging process.Qualification and ExperienceRelevant Diploma or Degree in Commerce/ Internal Audit/ Information SystemsAt least 2 – 3 years' work-related experience SkillsAnalytical ability and logical reasoningExcellent interpersonal, communication and networking skillsStrong client service orientationAbility to work under pressure.Time managementTeamMate software experienceCore Competencies Being resilient - Contributing independently Collaborates - Contributing independently Cultivates innovation - Contributing independently Customer focus - Contributing independently Drives results - Contributing independently About The CompanySantam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. At Santam, we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals, we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets. Our recruitment process OnboardingStep 8You made it. Here we ensure we receive all your documents to get you onto our payroll system. Our recruitment process AdvertiseStep 1Our vacancies are advertised between 3-5 days depending on the market availability of the skills required. Our recruitment process Step 2Could take a couple of days depending on the volume and the screening process, which various according to the complexity of the role. Our recruitment process Step 3Long listed candidates are sent to the hiring manager to review and consider for the next stage of the selection process. Our recruitment process Telephonic screeningStep 4Candidates may be contacted for a short screening interview to get to know them better and to ask any clarity seeking questions. Our recruitment process Your interviewStep 5We use a competency interview model. Interview dates will be confirmed via e-mail. During the interview you will be introduced to the panel and the process will be explained. Remain calm and sell yourself. This is our opportunity to match your skills to the job. You only get one shot! Our recruitment process AssessmentStep 6Should we like what you bring to the table, depending on the job you are being considered for, you may be invited to complete a psychometric assessment. Further employment checks are conducted the ensure the validity of your credentials. Our recruitment process Step 7Prior to an offer being made, there may be a second interview to meet with the Head of Department.Should there be a need for any further interviews, be sure to bring the same charm that got you through your first interview. Our recruitment process OnboardingStep 8You made it. Here we ensure we receive all your documents to get you onto our payroll system. Our recruitment process AdvertiseStep 1Our vacancies are advertised between 3-5 days depending on the market availability of the skills required. Our recruitment process Step 2Could take a couple of days depending on the volume and the screening process, which various according to the complexity of the role. Our recruitment process Step 3Long listed candidates are sent to the hiring manager to review and consider for the next stage of the selection process. Our recruitment process Telephonic screeningStep 4Candidates may be contacted for a short screening interview to get to know them better and to ask any clarity seeking questions. Our recruitment process Your interviewStep 5We use a competency interview model. Interview dates will be confirmed via e-mail. During the interview you will be introduced to the panel and the process will be explained. Remain calm and sell yourself. This is our opportunity to match your skills to the job. You only get one shot! Our recruitment process AssessmentStep 6Should we like what you bring to the table, depending on the job you are being considered for, you may be invited to complete a psychometric assessment. Further employment checks are conducted the ensure the validity of your credentials. Our recruitment process Step 7Prior to an offer being made, there may be a second interview to meet with the Head of Department.Should there be a need for any further interviews, be sure to bring the same charm that got you through your first interview. Our recruitment process OnboardingStep 8You made it. Here we ensure we receive all your documents to get you onto our payroll system.TIPS & TRICKSGetting ready for your interviewThere is not just one way to be successful at Santam, nor is there one way to interview with us. Interviewing is a two-way process - it helps us learn about you, and it helps you learn about us, our people, and what you could do here.Santam has been officially recognised by the Top Employers Institute as a Top Employer 2024 for excellence in people practices. This is the eighth consecutive year that we have achieved this accolade.
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