Job Schedule: Temps PartielJob type: CDIJob Category: Sales & MarketingBrands: ACCORLocation: Vivari Hotel and Spa by Mantis, Krugersdorp, South AfricaReference: REF48044ZIntermediate Travel ConsultantRegion: Luxury & LifestyleCompany DescriptionVivari is about excelling in every interaction and exceeding every expectation. Vivari Hotel and Spa is a distinctively different destination that defies all expectations, offering discerning guests an integrated approach to complete wellness, from the tranquil setting to the rejuvenating therapies, to the beauty theatre. We pride ourselves on offering our guests leading aesthetic treatments in a most luxurious setting.We are proud to pioneer an entirely new concept in the South African travel industry – medical tourism. We are driven to provide guests with an unparalleled experience in medical tourism, professional cosmetic surgery, and unique hospitality services using a well-motivated and highly expert team and innovative medical technology.Job DescriptionBuild and maintain strong relationships with customers to ensure repeat business and referralsDesign and sell customised travel itineraries that meet individual travel preferences, budgets, and needsProvide expert advice on both Domestic and International travel destinations, including visas and Travel InsuranceMaximize sales opportunities through up-selling, cross selling, and promoting our preferred partnersExcel in Sales and have experience with reaching and exceeding targets - preferably within the Travel IndustryMaintain accurate records and client details using our own operational systemsManage customer complaints in an efficient and professional mannerKeep up-to-date with industry trendsQualificationsStrong sales and customer service skillsA minimum of 4 years in a Travel consultant sales focused roleExcellent communication skills - both written and verbalThe ability to work well under pressure whilst adhering to tight deadlinesExperience in a GDS reservations system – Sabre or AmadeusGood knowledge of popular travel destinations - local and InternationalThe ability to work weekends and public holidays (rostered) when neededAbility to train a junior staff memberTour Operator's primary responsibility is to exceed all expectations of all internal and external guests. Facilitating an excellent guest experience in the outlet by ensuring exceptional products and services at all times.Discover a world where life pulses with passion.
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