Job title : Intermediate Business Systems Analyst
Job Location : Western Cape, Cape Town
Deadline : January 03, 2025
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What We're Looking For: Envision, plan, design and coordinate the implementation of systems and processes that provide strategically aligned business value.
Responsibilities Include, But Are Not Limited To: Technical Assess business needs utilizing a structured requirements process (elicitation, gathering, analyzing, documenting, and managing changes) to assist in identifying business priorities and advises on options. Compile, define, and communicate business requirements and functional specifications for the implementation of business solutions. Analyze business processes and procedures to understand their strengths and weaknesses to determine opportunities for improvements. Compile user test cases and system integration testing and validates test results during testing. Monitor testing processes to ensure that business requirements are adequately met with minimal disruption to operations. Ensure test strategies involve appropriate integration and process components. Ensure integrity of systems from an architectural and maintenance perspective are maintained in satisfying client requirements
Stakeholder Management Foster and maintain superb communication between team members and business units May meet regularly with BSA team to gather work statuses. Provides advice, guidance, encouragement and constructive feedback to BSA's. Ensures work, information, ideas, and technology flow freely across teams
Management Maintain business unit backlog management processes Monitor and ensure the stability of all systems for which you are responsible and/or that your business units rely on Manage business stakeholder/client expectations
Business Understand the domain(s) for which you will be responsible. Work closely with functional business units to achieve strategic priorities through the implementation or refinement of business systems and processes. Proactively seek opportunities for automation or scale within the business. Establishes and maintains a good working relationship with business units in order to provide effective solutions to their problems Manage ambiguity and dependencies around business requirements.
Personal Focus on and promote continuous self-improvement. Build and maintain a mutually respectful relationship with fellow team members
Things That Should Be In Your Background: At least 5 years+ ICT job-related experience of which 2+ years should be as a Business and/or Systems Analyst. Superb communication skills required. Ability to rapidly grasp concepts and think creatively about solutions. A sound understanding of a wide variety of technologies. Ability to deal with high levels of ambiguity. Experience leveraging Software as a Service to achieve business value delivery. Proficient in SQL, MySQL. Experience in Process Mapping and Improvement (UML, BPMN 2.0). Demonstrated experience with working within project teams in order to delivery medium to large IT related projects. Demonstrated analytical skills, including aptitude towards problem identification, resolution, comprehension and interpretation of technical procedures. Interpersonal/relationship building skills with technical and business personnel. Ability to manage time and prioritization of workload. Ability to work in a team within a diverse/ multiple stakeholder environment. Excellent written, verbal and presentation skills. Bachelor's degree in Business Administration, Information Systems, Computer Science, Finance or a related field.
Other Attributes That Will Help You In This Role: Strong knowledge of Order to Cash processes and related business functions preferred. Experience and certification in process thinking (Lean, KanBan, 6-Sigma, etc.) preferred. Exposure to Project Management best practices and processes advantageous. IT framework certifications (ITIL, COBIT, etc.) advantageous.
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